Cis 517/cis517 final exam (score 50/50)

Q1. __ involves allocating ownership of the risk to another party.

Q2. A project manager can chart the probability and impact of risks on a __.

Q3. Many people cite research that says in a face-to-face interaction, __ percent of communication is through body language.

Q4. _ involves building individual and group skills to enhance project performance.

Q5. The __ ultimately decides if quality is acceptable.

Q6. Those who are __ have a higher tolerance for risk, and their satisfaction increases when more payoff is at stake.

Q7. Since information technology projects often require a lot of coordination, it is a good idea to have __ meetings.

Q8. Psychologist David Merril describes __ as reactive and people-oriented.

Q9. _ involve estimating individual work items or activities and summing them to get a project total.

Q10 – _ involves shifting the consequence of a risk and responsibility for its management to a third party.

Q11. _ involves eliminating a specific threat, usually by eliminating its causes.

Q12. The main outputs of __ are a quality management plan, quality metrics, quality checklists, a process improvement plan, and project document updates.

Q13. __ includes the processes required to ensure that a project team completes a project within an approved budget.

Q14. __ describe where the project stands at a specific point in time.

Q15. _ are often more effective, particularly for sensitive information.

Q16. The __ is an estimate of what it will cost to complete the project based on performance to date.

Q17. People who believe in __ assume that the average worker wants to be directed and prefers to avoid responsibility.

Q18. KLCI Research Group’s 2001 survey revealed that the most frequently cited benefit from software risk management practices is to __.

Q19. The communications management plan can be part of the team __.

Q20. Utility rises at a decreasing rate for a __ person.

Q21. With a(n) __ contract, the buyer pays the supplier for allowable performance costs plus a fixed fee payment usually based on a percentage of estimated costs.

Q22. Many practitioners define project success as __.

Q23. __, with assistance from financial experts in their organizations, should create estimates of the costs and benefits of the project for its entire life cycle.

Q24. __ helps integrate traditionally separate organizational functions, set process improvement goals and priorities, provide guidance for quality processes, and provide a point of reference for appraising current processes.

Q25. A(n) __ might provide an estimate of $50 per line of code for a software development project based on the programming language the project is using, the level of expertise of the programmers, the size and complexity of the data involved, and so on.

Q26. In any normal distribution, __ percent of the population is within three standard deviations of the mean.

Q27. People with a high need for __ desire harmonious relationships with other people and need to feel accepted by others.

Q28. The Standish Group’s CHAOS studies reported an average cost overrun for unsuccessful IT projects ranged from 180 percent in 1994 to __ percent in 2004.

Q29. Since organizations depend on reliable information technology, there are also huge costs associated with __.

Q30. __ are/is a qualitative risk analysis tool, and in addition to identifying risks, it maintains an awareness of risks throughout the life of a project.

Q31. In the MBTI, the __ dimension relates to the manner in which you gather information.

Q32. According to the guidelines provided by Practical Communications, Inc., a(n) __ is the only method that is “excellent” for encouraging creative thinking.

Q33 . A(n) __ is a document used to solicit proposals from prospective suppliers.

Q34. A certainty factor of 1.960 is used for __ percent desired certainty.

Q35. Juran’s final step to quality improvement is __.

processes of the company

Q36. According to the guideline governing __, many meetings are most effective with the minimum number of participants possible.

Q37. KLCI Research Group’s 2001 survey revealed that __ percent of the participants said they had procedures in place to identify and assess risk.

Q38. A(n) __ is a diagramming analysis technique used to help select the best course of action in situations in which future outcomes are uncertain.

Q39. Variances are calculated by subtracting the actual cost or planned value from __.

Q40. Research indicates that project managers favor using __ for conflict resolution over the other four modes.

Q41. “Organizations can gain access to specific skills and technologies when they are required by using outside resources.” refers to the __ benefit of outsourcing.

Q42. As the number of people involved in a project , the complexity of communications _.

Q43. Some items discussed in a(n) __ include reflections on whether project goals were met, whether the project was successful or not, the causes of variances on the project, the reasoning behind corrective actions chosen, the use of different project management tools and techniques, and personal words of wisdom based on team members’ experiences.

Q44. __ involves getting the needed personnel assigned to and working on the project

Q45. _ issues cause the most conflicts over the project life cycle.

Q46. One of __ ten steps states that an organization should build awareness of the need and opportunity for improvement.

Q47. _ involves developing an approximation or estimate of the costs of the resources needed to complete a project.

Q48. In the Tuckman model, __ occurs when the emphasis is on reaching the team goals, rather than working on team process.

Q49. _ describe what the project team has accomplished during a certain period.

Q50. With a(n) __ contract, the buyer pays the supplier for allowable performance costs along with a predetermined fee and an incentive bonus.

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