The set textbook presents a New Manager Self-test ( Samson, Donnet & Daft 2018, p.
4; Samson & Daft 2015, p. 3)
Questionnaire about your own management skills.
INDEPENDENT LEARNING TASK 2
One key factor in this week’s study is an analysis of an individual’s specific personality
and behaviour traits and how this may influence their communication skills in the
workplace. Within the Study Guide, you will discover that these traits are divided into
three levels. The third level is called post-conventional and these individuals are
described as following their own set of principles of justice and rights. They are aware
that people hold different values and they seek creative solutions to ethical dilemmas.
They demonstrate a balanced concern for individuals and for the common good.
Think back through your work or life experiences and name an individual who fits this set
of traits and write a short piece (100 – 200 words) on why you have chosen them.
INDEPENDENT LEARNING TASK 3
Consider the comparison between Theory X and Theory Y styles of management in the
set textbook (2018, p.65-6) or the New Management Seft-Test in the 2015 edition (p.49).
What is your personal experience of either or both styles of management in the
workplace, or in a club or organisation you know? Compare the outcome with reference
to Theory X and Theory Y.
INDEPENDENT LEARNING TASK 4
On page 159 of Cheney (this week’s required reading) you will find Figure 6.1 which plots
the intensity and intentionality of workplace incivility. Focus of the levels of intentionality
and describe some experiences you are aware of in the workplace where these negative
actions have been clearly targeted. It may be a personal or associate’s experience. Did
the supervisor take action or were they blind to the activities? Was there any positive
outcome? Write a response of between 100 – 200 words.
INDEPENDENT LEARNING TASK 5
In our key themes, we have identified workplace heroes and knowledge workers as
people who show exceptional qualities within the workplace. Identify some heroes and
knowledge workers you have experienced and write a short piece (100 – 200 words)
stating reasons why these individuals might be key members of work team networks.
Describe the qualities they display that may enhance the power and reach of this network
within an organisation.
INDEPENDENT LEARNING TASK 6
Take the New Manager Self-Test from the Samson, Donnet & Daft textbook, ‘Do
you have a gender and authority bias?’ (2018, p. 532) or alternatively, ‘Do you
know your Biases’ (Samson & Daft 2015, p. 469). Look at your score and write
100 – 200 words about what you learned about your own biases or, perhaps, lack
INDEPENDENT LEARNING TASK 7
Comment on the table ‘Gender differences in leadership behaviours’ (Samson,
Donnet & Daft 2018, p. 624; Samson & Daft 2015, p. 610). Write 100 – 200
words about what you know about gender differences in behaviour.
INDEPENDENT LEARNING TASK 8
Read the section ‘Why do people resist change?’ in Samson, Donnet & Daft
(2018, p. 452-3) or the section ‘Resistance to Change’ in Samson & Daft (2015,
p. 460-62.) From your own experience consider one positive and one negative
personal response to change. Reflect on the reasons behind your responses
and reassess your choices
INDEPENDENT LEARNING TASK 9
Read the ‘Management Challenge’ in the Samson, Donnet & Daft textbook
(2018, p. 449; 2015, p. 434) and answer the questions posed, then read the
Response to Management Challenge (2018, p. 481; 2015, p.468).
Does the response substantiate your answers to the questions posed earlier and
INDEPENDENT LEARNING 10
Complete the New Manager Self-Test ‘Does Goal Setting Fit Your Management
Style?’ (Samson, Donnet & Daft 2018, p. 280; Samson & Daft 2015, p. 271) and
check your score. What did you learn from doing the test?
INDEPENDENT LEARNING TASK 11
This week we explore Scenario Building as a way of exploring what might happen to an
organisation struck by crisis in difficult times and through unexpected events. From your
work experiences develop a quick ‘sketch’ of two scenarios – the most optimistic and the
most pessimistic – in the event of a major crisis. What would that crisis be and how might
you communicate with stakeholders about this situation to minimise confusion or
What contingency plans might be appropriate?
INDEPENDENT LEARNING TASK 12
Focusing on the difference between publics and audiences, think about your own life and
work experiences and identity some publics you might be a member of – as a customer
or as a member of a social or professional organisation. You can also be a member of a
public simply because of your race, religion, sex or ethnic or national origin.
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