Decision-making processes in risk management and quality

Select one organization type from the various organizations your Learning Team analyzed as part of your Week Four assignment. Build on your knowledge acquired from all previous assignments to complete the final Learning Team presentation.

Conduct research about decision-making processes in risk management and quality management in health care, including the following:

Common problems encountered by your chosen organization type

How to acquire relevant information required for decision making

Common tools used to enhance decision making

Challenges that may be encountered in making risk-management and quality-management decisions

Current and future trends in risk and quality management

What strategies should be adapted to improve ongoing performance

Outline your organization’s decision-making processes that will be used to address risk- and quality-management issues. A 1-page list of steps,

total work should be three pages, apa formatting

here are some suggested readings.

Sollecito, W. A., & Johnson, J. K. (2013). McLaughlin and Kaluzny’s Continuous Quality Improvement in Health Care (4th ed.). Sudbury, MA: Jones and Bartlett.

Carroll, R. L. (Ed.). (2009). Risk management handbook for health care organizations (Student ed.). San Francisco, CA: Jossey-Bass.

10 steps to 21st century BI & performance management. (2010, June 1). InformationWeek.
Anderson, S. (2010, May 27). Linking improvement to strategy. Quality Digest.
Gupta, P. (2009, March 31). Innovation: The new face of quality. Quality Digest.
part b

The attached worksheet needs to be completed as well. The scenario my group selected is the second bullet DEF organization has received complaints from patients regarding the delays they experienced when checking in for care or service at the front desk to the time they are called to receive their services

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