M07/08 Quiz: Chapter 7 and 8 Quiz
Grouping activities and responsibilities in departments based on the needs of specific groups is called:
Change often fails because:
lack of acceptance
lack of resources
all of the above
The first step in the process of planned change is __.
select the method of intervention
develop the goal(s)
diagnose the problem
recognize the need for change
The authority that permits staff managers to make decisions about specific activities performed by employees within other departments is:
Because a functional structure acknowledges occupational specialization, it also:
creates division of labor.
maintains the chain of command.
restricts job growth.
Bold, discontinuous advances that bring about dramatic transformations in organizational strategies and structure is called:
Each employee should have only one _, but may have more than one _, depending on the relationship between departments.
Organizational structures are labeled either mechanistic or organic. A mechanistic structure is described as having:
rigid hierarchical relationships.
decentralized decision making.
informal horizontal communication.
few rules and regulations.
Which of the following is not a contingency factor that affects organizational design?
The potential problem areas associated with the informal organization include the following except:
supports a strong philosophy of management.
develops pressure for conformity.
The informal organization emerges within the:
division of labor.
chain of command.
Values or attitudes that employees as a group accept as standard of behavior are known as:
It is said that form follows function. However, regarding the contingency factors approach to organizational design, _ follows _.
The informal organization has the potential to be helpful to managers in the following ways except:
make the total system effective.
provide stability in the workplace.
discourages improved management.
provide support to management.
Matrix structure projects are designed to maximize and economize resources and __.
Authority in decentralized organizations is delegated to __.
the lowest possible level
the highest person in charge
staff members only
When authority is truly shifted to the hands of the employees, and is accompanied by training and information, it becomes __.
A manager formally assigned as department head possesses organization _ _ power.
Achieving _ changes can require a change in organizational culture or other elements.
As in a formal organization, the informal group develops:
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