HEALTH CARE MANAGEMENT

You are the performance improvement (PI) director for a busy acute-care hospital in New York. A very important aspect of your job is preventing never events in your facility. Give two examples of never events and explain how you would respond to such events taking place in your hospital. Also, as PI director, how would you work to prevent never events in your organization moving forward?

Your journal entry must be at least 200 words. No references or citations are necessary. SIMPLE SHEET / NO HEAD RUNNING / NOTHING JUST 200 WORDS _________________________________________________________________ DO NOT MIXED Part I & PART II. There are two different assignments. Posted separated.


UNIT I Part VI Instructions

You are a healthcare administrator at a large metropolitan teaching hospital. Your hospital is in the middle of a crisis involving surgical residents. In recent years, the level of operating room deaths involving surgeries that your residents have been involved in has increased. As a result, the number of malpractice suits that have been leveled against your hospital has also increased. This is not only reducing the hospital’s revenue, but it is also damaging the reputation of the hospital. An internal investigation has shown that many of the surgical residents have been performing two to three surgeries back to back after working a 24-hour shift. Your human resources department had indicated that this could be a contributing factor in the number of operating room deaths.

Compose an essay in which you detail the following points regarding this crisis:

· Identify and define the crisis type that the hospital is experiencing.

· Describe the crisis management triad and how it could be utilized in this situation.

· Describe how you plan to improve the performance of the surgical residents and how your plan could improve patient care by reducing the number of operating room deaths.

Your essay should consist of at least three pages, not including your title page or reference page. Please be sure that all sources, including your textbook, are cited and referenced properly using APA formatting. You must utilize at least two sources for your response.

Course Textbook(s) Minimum 2 sources

Safian, S. C. (2014). Fundamentals of health care administration. Upper Saddle River, NJ: Pearson

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