Identify two toxic behaviors that can occur in an organization.

As the moderator, you will not submit traditional answers to the discussion board. Instead, you will engage in discussion with your peers from the perspective of a course leader or mentor. The nature of your interactions should be positive and invite further discussion that fosters creativity and expansion of the DNP role. Your responses and posts should be substantive in nature. A substantive post may include a question, sharing insight with scholarly reference, and helping students to interact with one another in creative ways.

RUBRIC:

Application of course knowledge :Exceptional: 25 points

Posts to peers’ address discussion questions using well documented, sound logic, and are clearly and succinctly written. Posts foster ongoing dialog in a professional and scholarly manner.

Scholarly synthesis and References: Exceptional 25 points

Posts supported by evidence from scholarly sources. Includes relevant citations from the course readings and/or professional literature. In-text citations and full references are utilized where appropriate.

Clarity, Relevance and organization: Exceptional 25 points

All discussion posts are relevant to the topic and are presented logically and clearly. Direct course applications and synthesis of scholarly information is easily discernable

Peer interaction: Exceptional 25 points

Responds to at least 5 peer posts. Participates in discussion on at least 4 separate days. Responses are substantive insightful and contain at least one reference.

QUESTIONS:

Discussion Questions

  1. Describe three dysfunctional behaviors in healthcare organizations today. Compare them to workplace cultures that foster quality care and productivity. What are the ethical ramifications of a healthcare organization with dysfunctional behaviors?
  2. Identify two toxic behaviors that can occur in an organization. Which principles for minimizing toxic behavior would you use to address the behavior and promote a culture change?
  3. Perform a brief scholarly search. Identify and describe one technological advancement that could be harnessed to prevent or reduce toxic workplace cultures in healthcare.

STUDENT’S POST:

  1. Describe three dysfunctional behaviors in healthcare organizations today. Compare them to workplace cultures that foster quality care and productivity. What are the ethical ramifications of a healthcare organization with dysfunctional behaviors?

Today, health care organizations are complex in nature. The leaders are struggling to survive all the changes that are emerging every day. The dysfunctional behaviors and toxic people situation makes it harder for the leaders to achieve the goal (Albert et al., 2020). There are many different types of dysfunctional behaviors such as antisocial behavior, toxic mentoring, and self-defeating behavior (Ramzy et al., 2018). The general idea of antisocial behaviors is considered a set of actions that is outside the norm; Physical aggression, theft violation social rules are all considered anti-social behaviors (Albert et al., 2020). Toxic mentoring means that the mentor suppresses the learning capacity of the student (Albert et al., 2020). This type of toxic mentoring is seen in most of the high-traffic areas of nurses, who have more experience. The students who are there to learn will have much difficulty to focus and they have depressed self-esteem. Self-defeating behavior means that the person is not involved with any of the duties and deviates from the focus. To minimize the toxic behaviors the leaders must first recognize that the toxic behaviors exist (Albert et al., 2020). For the organizational leaders to shape the culture of the organizational team must develop regular communication, daily interaction, recognize the good work, encourage personal growth, and share current information (Chen, & King, 2018). The ethical ramification of a health care organization with dysfunctional behavior will violate the work code of ethics and regulations which can negatively affect work relations and the overall performance inside organizations. This will affect safe patient health delivery and workplace collaboration.

  1. Identify two toxic behaviors that can occur in an organization. Which principles for minimizing toxic behavior would you use to address the behavior and promote a culture change?

The two toxic behaviors that have been seen in many organizations is inequitable reward9 Albert et al., 2020). One such example is inequitable pay Albert et al., 2020). During this time of pandemic time, agency nurses are compensated well, and the organizational full-time employees are not receiving any compensation for their effort and dedication. The principle to minimize this issue as a system leader I will use “Be Willing to Listen” Active listening will allow the leader to know the employees (Albert et al., 2010) This will allow the leader to achieve unique information from every employee This collective information is critical to the leader to develop strategies and it is essential for the organizational success.

The second toxic behavior is a lack of respect for the front-line workers (Albert et al., 2020). As the cost of business, most of the vertically operated leaders considered their employees. “Know Thyself” is an excellent principle for a leader to have to decrease dysfunctional behaviors (Albert et al., 2020). As a system leader, I should know what I stand for and what behavior I find acceptable. Identifying the value, the outlook of life and work ethics are all considered knowing themselves than identifying the pattern of decision making.

  1. Perform a brief scholarly search. Identify and describe one technological advancement that could be harnessed to prevent or reduce toxic workplace cultures in healthcare.

Online reviews have become a significant information source for business practitioners to know about customers’ opinions of their products or service (Jung, & Suh, 2019). Technology is helping to create anonymous online surveys to find out how people are feeling and where they might need additional help or support (Jung, & Suh, 2019). Accessing this data is an incredibly powerful way to create a long-term strategy where employee culture and wellbeing are front and center (Albert et al., 2020). Collaboration and communication are essential for business survival in 2021. This type of online survey allows people to give an honest opinion. The result must be audited well, and the system leader should make strategies to overcome the issues.

References

Albert, N. M., Pappas, S., Porter-O’Grady, T., & Malloch, K. (2020). Quantum leadership: Creating sustainable value in health care: Creating sustainable value in health care. Jones & Bartlett Learning.

Chen, C. T., & King, B. (2018). Shaping the organizational citizenship behavior or workplace deviance: Key determining factors in the hospitality workforce. Journal of Hospitality and Tourism Management, 35, 1-8.

Jung, Y., & Suh, Y. (2019). Mining the voice of employees: A text mining approach to identifying and analyzing job satisfaction factors from online employee reviews. Decision Support Systems, 123, 113074.

Ramzy, O., El Bedawy, R., & Maher, A. (2018). Dysfunctional Behavior at the Workplace and Its Impact on Employees’ Job Performance. International Journal of Business Administration, 9(4), 224-233.

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