Starwood Hotels and Resorts Case Study
Implementing Six Sigma programs takes considerable time and commitment from an organization. In your Operations Management: Processes and Supply Chains text, read the “Process Performance and Quality at Starwood Hotels and Resorts” case study on page 133. Then respond to the case study’s question 1 as your initial post for this discussion.
Please respond to at least two learners. Your responses should be substantive and do at least one of the following:
Ask a probing question.
Offer a suggestion.
Elaborate on a particular point.
Provide an alternative opinion.
In your responses, reference the assigned readings and other theoretical, empirical, or professional literature as needed to support your views and writing
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