The Old Public Administration, the New Public Management, and the New Public Service are three alternative, but not mutually exclusive, approaches to how the public sector might carry out its role of serving the public. Select a public organization in your own experience (such as your workplace or a public organization from which you have received services). Using examples, identify which of the three approaches its operation most closely follows.
According to the Denhardt text, the “way we think about governance and the public interest defines how we act” (p. 68). Describe some of the ways are encouraged to construct the public interest under what they describe as the Old Public Administration, New Public Management, and New Public Service, and identify some differences in how each construction encourages public servants to act differently.
Drawing upon the citizen orientation of the New Public Service and/or the client orientation of the Old Public administration, identify and briefly describe at least three limitations of the New Public Management’s customer orientation.
12-point Times Roman or close equivalent font), double spaced, with one-inch margins all around. paper should be roughly five pages in length. A reference list is not required, but quotes should be followed by a page reference (as in item 2 above).
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