Why is it important for a supervisor to understand the direction of information flow? (Upward, Lateral, Downward, Formal and Informal). Identify and give examples of communications you have had in the past week that can classified as Upward
Why is it important for a supervisor to understand the direction of information flow?
Week Seven Discussion
Why is it important for a supervisor to understand the direction of information flow? (Upward, Lateral, Downward, Formal and Informal)
Identify and give examples of communications you have had in the past week that can classified as Upward, Lateral and Downward communications.
Indicate which of the communication directions is most common in your communication exchange.
Indicate which of the communication directions is least common in your communication exchange.
Information can flow in four directions in an organization: downward, upward, horizontally, and diagonally.
Also, the size, nature, and structure of the organization dictate which direction most of the information flows.
In more established and traditional organizations, much of the communication flows in a vertical
—downward and upward—direction. In informal firms, such as tech start-ups, information tends to flow horizontally and diagonally.
This, of course, is a function of the almost flat organizational hierarchy and the need for collaboration. Unofficial communications,
such as those carried in the company grapevine, appear in both types of organizations.
Downward communication is when company leaders and managers share information with lower-level employees.
Unless requested as part of the message, the senders don’t usually expect (or particularly want) to get a response.
More so, an example may be an announcement of a new CEO or notice of a merger with a former competitor.
Other forms of high-level downward communications include speeches, blogs, podcasts, and videos.
Lastly, the most common types of downward communication are everyday directives of department managers or line managers to employees.
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